Metrology360 FAQ

By first selecting the “Newest” list under the “Calibrations” dropdown of the Navigation Menu. This will populate a list of all your active gages. From there, simply select the hyperlinked certificate number and this will open a new window with the PDF of the certificate.

By simply selecting the “Due” list under the “Calibrations” dropdown of the Navigation Menu. This will populate a list of all your gages due for calibration in the next month.

By simply selecting the “Overdue” list under the “Calibrations” dropdown of the Navigation Menu. This will populate a list of all your gages due for calibration prior to today’s date.

By simply selecting the “Archive” list under the “Calibrations” dropdown of the Navigation Menu. This will populate a list of all the calibration records on file for your organization.

Absolutely. You can add gage records calibrated by anyone and receive all of the same great benefits of Metrology360.

By selecting the “Add New Calibration” button in the upper left corner (in any of the Calibration views). This will open a new window where you can add the information of that particular gage. You can even upload the certificate, picture or other pertinent documents of the gage from the “Documents & Images” tab.

Please note this will create an entirely new gage record. If you are simply looking to add a new calibration record to an existing gage, please do so by selecting the “+” button in-line with the specific gage record.

Caution: You may not have access to do this, if your company’s Site Administrator has not granted you editing access. Please contact them if you would like to have this changed.

By selecting the “+” button in line with the particular gage (in any of the Calibration views). This will open a new window where you can add the information of that particular gage. You can even upload the certificate, picture or other pertinent documents of the gage from the “Documents & Images” tab.

Please note, this is NOT creating a new gage record, simply a new calibration record for an existing gage.

By selecting the hyperlinked Gage ID (in any of the Calibration views) and going to the “Documents & Images” tab. From here, simply select “Choose File” and upload the correct certificate.

All user created certificate numbers begin with the letter “X”. By using the Advanced Search option in the upper right corner of any calibration view, you will be able to search for certificate numbers that begin with the letter “X”.

By first clicking the “Administration” tab in the menu and selecting “Edit User” underneath that. In the lower right corner, you will see an area to select which account to default to.

By first clicking the “Administration” tab in the menu and selecting “Edit User” underneath that. You will be able to on this page.

By first clicking the “Administration” tab in the menu and selecting “User Administration” underneath that. From there, you can check which permissions each user has.

Additionally, you can do so by selecting their name from the list and updating their “Edit User” page.

By first clicking the “Administration” tab in the menu and selecting “User Administration” underneath that. From there, you can do so by selecting their name from the list and selecting the “Remove User” button from their “Edit User” page.

There are multiple options. The first option we provide is a quick search function at the top of the listings.

The second, more powerful option is the “Advanced Search” button in the upper left corner of any Calibration View. This function allows you to sort for any piece of information.

Yes, by selecting the download button from any Calibration View. This will export all of the data visible on the current settings. You can export into the following formats:

• Excel
• CSV
• Word
• PDF
• HTML
• XML

Yes. This is visible by selecting the Traceability button, underneath the “Actions” header.

You will be able to explore all of the equipment used to calibrate your instrument, ensuring that each calibration meets all ISO 9001 and 17025 standards.

Yes. This is available in two places.

The first, more visual option is via the “Gage Wear Analysis” function, accessible from the button located under the “Actions” tab. This provides you with a graphical view of the wear of a gage over time.

The second, more data-filled option, is via the “Gage History” tab, accessible by selecting the Gage ID. This listing will provide you with all historical certificates of a gage.

Absolutely. This is accessible via the “Customize Grid” option under the “Calibrations” dropdown of the Navigation Menu.

By selecting the checkbox in line with the gage record and selecting the download button. This can be done either manually, or by selecting “Check All On Page” to speed up the process.

Yes. This is done by selecting the label icon in line with the specific gage from any of the Calibration Views.

By doing so, this creates a PDF of the label to your specified size. The label even updates if you have changed any information (such as Calibration Due Date). You can then print this to any label printer you choose.

If you do not own a label printer, please contact us today to receive a quote.

Yes. If a gage is received out of tolerance, an icon will appear. By selecting this icon, you will be able to upload a PDF of your impact study. This will be stored securely in-line with the specific gage and can be accessed by selecting the PDF icon that will appear once uploaded.

Yes. In line with each gage, you will see an option to review the certificate. By selecting this option, and following the steps, the certificate will automatically regenerate, with a timestamp watermark.

Absolutely. This is accessible via the “Customize Grid” option under the “Calibrations” dropdown of the Navigation Menu.

Gage Information

• Gage ID
• Gage Type
• Gage Description
• Range
• Status
• Make
• Model
• Serial Number
• Location
• Sub Location
• Calibration Frequency
• Calibration Interval
• Grade

Calibration Information

• Certification Number
• Calibration Done Date
• Calibration Due Date
• Condition Received
• Condition Returned
• Calibration Location
• Technician
• Temperature
• Humidity
• Calibration Price
• Calibration Comments
• Repair Price
• Repair Description
• Purchase Order
• Invoice Number
• Job Number

Customizable Data Fields

• Text Fields
• Memo Fields
• Number Fields
• Date Fields
• Boolean Logic Fields

Yes. This can be done using the “User Reports” option under the “Calibrations” dropdown in the Navigation Menu.

Via the “Customize Grid” option under the “Calibrations” dropdown of the Navigation Menu. Simply click and drag into the order you prefer.

Yes. This is accessible via the “Customize Grid” option under the “Calibrations” dropdown of the Navigation Menu.

This can be accomplished by selecting the “E-Crib” tab in the menu and selecting “Checkin/out” underneath that.

In the new window, enter the gage ID in the top left corner. This can process be sped up by using a scanner (request a quote).

Following this, enter all of the pertinent information and select “Checkout”.

This can be accomplished by selecting the “E-Crib” tab in the menu and selecting “Checkin/out” underneath that.

In the new window, enter the gage ID in the top left corner. This can process be sped up by using a scanner (request a quote).

Following this, enter who the gage was received from and select “Checkin”.

Quite a few things. First and foremost, it helps you find a gage when you need to use it elsewhere or recall it for calibration.

Secondly, it helps create accountability, by having a user’s name attached to the gage each time it is checked out. Now, when a gage is lost or destroyed, the person at fault can be identified.

Next, it creates a tracking system of which projects each gage was used, allowing for easy analysis of impact from an out of tolerance gage.

Finally, and most importantly, it allows for easy analysis of wear patterns. Simply track over time how many uses a gage has, on average, before it falls out of tolerance. This will allow you to become significantly more proactive about the money you are spending on your calibration program.

By selecting the hyperlinked Gage ID (in any of the Calibration views) and editing the pertinent information. Please note, you may not have access to do so, if your company’s Site Administrator has not granted you editing access. Please contact them if you would like to have this changed.

Pretty much anything you would like, except for the calibration findings themselves. Some common pieces of information edited are:

• Location
• Sub Location
• Calibration Due Date
• Calibration Cycle
• Gage Status

Luckily, this is incredibly easy. Metrology360 automatically regenerates any certificate or label that is edited.

You can access the new certificate by selecting the hyperlinked Certificate Number next to the gage record that was recently updated.

You can access a new label simply by selecting the printer icon next to the Certificate Number.

By selecting the hyperlinked Gage ID (in any of the Calibration views) and changing the Gage Status field to “Inactive”. This will move this gage record to the “Archive” Calibration view.

Yes. Simply contact your local representative with an Excel file of any changes that are needed. You must have the following list of fields in the spreadsheet:

• Gage ID
• Old Value (i.e. “Old Location”)
• New Value (i.e. “New Location”)

Yes. This is accessible via the “Customize Grid” option under the “Calibrations” dropdown of the Navigation Menu.

From this screen, you will be able to add the following field types:

• Text (100 character max, sortable, custom text)
• Memo (Unlimited characters, not sortable, comments or notes)
• Number (Sortable)
• Date (Date and time, sortable)
• Boolean (True/false check box)

Any PDF. Some common examples:

• Calibration Certificates
• Pertinent Drawings
• Pertinent Documents
• Gage R&R Reports
• Impact Studies
• Operating Procedures
• Any Other Pertinent Information…

Any image (JPG). Some common examples:

• Picture of Gage
• Picture of Storage Location
• Picture of Damage

No. All data transmission is one way and the software is hosted on our server. In other words, there is zero concern of our software causing issues for your IT Department.

For a minimum of 10 years.

Yes. Please contact your local representative to receive a copy of our software validation form.

Yes. Simply select the “Invoices” tab from the menu.

Simply select the “Order Status” tab from the menu. Expand the job in question and explore every piece of information such as:

• Date Recieved
• Gages Recieved
• Repair Information
• Open Quotes
• Third Party Expected Delivery Dates
• Shipping Information

Yes. This is found in the “Packing Slip” dropdown of the Navigation Menu. Simply select “Create” and it will open a new screen where the gages are entered.

• Reduces error (typos)
• Speeds up entering gages
• Helps us discern any discrepancies
• Pre-queues the job in our workflow

There are three main options:

• Manually typing each gage into the “Gage ID” box (not recommended)
• Adding gages from a list
• Using a scanner in conjunction with the 2D barcodes on each of our calibration labels

If you do not own a scanner, please contact us today to receive a quote.

Yes. You can delete and edit packing slips via the “History” option under the “Packing Slip” dropdown in the Navigation Menu.

Yes. This is found in the “Quote” dropdown of the Navigation Menu. Simply select “Request” and it will open a new screen where the gages are entered.

Absolutely. This can be accessed by selecting the “Quotes” tab in the menu and selecting “History” underneath that.

Yes! Never worry about emailing or calling to manage quotes again. This can be accessed by selecting the “Quotes” tab in the menu and selecting “History” underneath that.

Simply find the quote in question and hit “Approve” or “Deny”.